Frequently Asked Questions

Frequently asked questions about Echotopia. Get answers for the most common questions.

What are the system requirements for Echotopia?

See the System Requirements article.

What are the restrictions of the free Echotopia trial version?

The free trial version of Echotopia restricts only rendering to audio files and the export/import and sharing of layer presets. Other than that, there are no other restrictions.

Will my projects done with the free Echotopia trial version open with the full Echotopia paid version?

Yes. Everything is compatible, and you will lose no work. Your projects, scenes, settings, layer presets—everything is compatible. You don't even have to install another application when you buy a license. You just open the license manager from within Echotopia, deactivate the trial version license, and enter your new full license, which will unlock the full Echotopia experience.

On how many machines can I install Echotopia using one license?

Each Echotopia license can be activated on two machines. Unless the same person uses the machines, those two installations cannot be used simultaneously. For production facilities, classrooms, and academic labs, please contact us, and we will create a multi-license solution for your organization.

Do you offer bulk licensing and/or volume discounts?

Yes. If you need multiple-seat licensing for your organization or creative studio, please contact sales and describe your needs. We will get back to you to discuss the details and give you a tailor-made volume discount that covers the needs of your organization or team.

Do you offer refunds?

We do not offer refunds. There is a free 30-day trial demo you can get to try Echotopia for 30 days with no strings attached. You can also ask any pre-sales questions through our Forums or our Customer Support Portal.

I want to use the individual sounds of the Core Library outside of Echotopia, but they are in a ".sfsnd" file format; what is that?

The sounds included in Echotopia's Core Library are for use with the Echotopia application. However, you can export and use royalty-free what you created with Echotopia in other applications by adhering to the terms described in the Sound Libraries End-User License Agreement.

If you need specific sounds from the Core Library as-is to use them in any way outside of Echotopia (i.e., import them in other sound editors as if you never had Echotopia), you must buy the sound libraries you want separately from our shop.

The Core Library is encrypted to protect the rights of our artists and, at the same time, make it possible for Echotopia to be offered at a very accessible price. If you want to work with our sounds outside of Echotopia, you can buy our Sound Libraries and support our artists.

How does Echotopia work with multichannel/surround sound output?

The output of Echotopia is configured as a circle around the listeners, so eight channels means that you can position eight speakers around a circle and be completely immersed in the output of Echotopia. Currently, we don't support bass management or LFE output, but we have some solid plans for the future. In case you want to work with traditional surround formats like 5.1 or 7.1 surround, you can use the 4-channel or 6-channel outputs of your soundcard or when you render audio from Echotopia and map them on the respective surround channels on your final authoring application (i.e., game engines, video editors, DAWs, etc.).

Does Echotopia support ASIO drivers?

At the moment, ASIO is not supported. Echotopia connects to your sound card using the native Windows drivers, supporting up to 8 channels of multichannel audio output. We recommend using the Windows drivers for your soundcard. We are in the process of integrating support for ASIO and other driver types in the future.

Can't find your answers here?

Contact support, and we'll get right back to you!